What is the check-in and check-out policy at Maroma, A Belmond Hotel, Riviera Maya?
Check-in is at 15:00 and check-out is at 12:00.
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Maroma, A Belmond Hotel, Riviera Maya, Punta Maroma
725US$
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Key details
About the Hotel
Carret. Fed. 307 Km. 51,
Punta Maroma,
Mexico,
77710,
Quintana Roo
- Near Paradise Beach
Perfect
9.8
9.5
4.9
4.7
Loved by guests
"The beach was crystal clear, felt almost as if I was in Tahiti."
"The best bed I think I've ever slept in!"
"The spa is gorgeous and features nature herbal oil made on-site, which is applied during massages."
Maroma, A Belmond Hotel, Riviera Maya is a 5-star Punta Maroma hotel featuring luxurious accommodations nestled between lush jungle and the Caribbean Sea. Notable amenities include
Rooms & Amenities
The beautifully designed rooms and suites at Maroma, A Belmond Hotel, Riviera Maya feature artisan-crafted furnishings and views of the Caribbean or gardens.
Dining & Leisure
Dining options include
Leisure & Services
Recreational facilities include three pools,
Location & Transportation
The hotel is a short distance from notable landmarks such as
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Ocean View Room
2 persons
28 m²
1 King-size bed
Ocean view
Heating
Balcony
room details
Junior Suite Garden View
2 persons
50 m²
1 King-size bed
Garden view
Heating
Bathtub
room details
Suite Garden View
2 persons
69 m²
1 King-size bed
Garden view
Heating
Bathtub
room details
Suite Sea View
2 persons
59 m²
1 King-size bed
Sea view
Heating
Bathtub
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Allergy-free rooms
- Currency exchange
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Table tennis
- Sports trainer
Services
- Airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
Spa & Leisure
- Swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Separate tub and shower
- Free toiletries
- Bathroom telephone
Media
- CD player
- AM/FM alarm clock
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Dining Onsite
At Maroma, A Belmond Hotel, Riviera Maya, guests can explore a delightful blend of Mexican and international cuisine, prepared with care and served in stunning settings. From casual family-friendly atmospheres to romantic dinners under the stars, each dining option offers its own unique experience.
Casa Mayor
Mexican
Ambiance
Family-friendly, Traditional
Key Offerings
Savor vibrant Mexican flavors presented on hand-crafted chinaware, with a diverse menu catering to vegetarian, vegan, gluten-free, and dairy-free preferences. Enjoy a complimentary a la carte breakfast as the sun rises over the Riviera Maya.
Reservation
No
Open for breakfast, brunch, lunch, and dinner from 07:00 - 23:00 daily.
Freddys Bar
International
Ambiance
Family-friendly, Traditional
Key Offerings
A relaxed environment perfect for casual lunches and evening cocktails. The menu includes options for everyone, with vegetarian, vegan, gluten-free, and dairy-free choices available, ideal for socializing after a day in the sun.
Reservation
No
Open for lunch, dinner, and cocktail hour from 09:00 - 23:00 daily.
Signature Restaurant
Mexican
Ambiance
Traditional
Key Offerings
An enchanting dining experience featuring authentic Mexican cuisine, available for dinner only. Indulge in a memorable three-course meal right on the beach, complete with a bottle of house wine to enhance the evening.
Reservation
Yes
Open for dinner from 18:00 - 23:00 daily.
Location
Carret. Fed. 307 Km. 51,
Punta Maroma,
Mexico,
77710,
Quintana Roo
Map view
Carret. Fed. 307 Km. 51,
Punta Maroma,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Dolphin Discovery Playa del Carmen Maroma
2.2
km
Harbour
Punta Maroma
3.0
km
Beach
Playa Maroma
2.1
km
Golf Course
Golf Club
2.1
km
Landmark
Galaxy
2.1
km
Landmark
Wedding chappel
2.3
km
Amusement Park
Mayan Water Complex
2.8
km
Landmark
Playa Paraiso Golf Course
2.8
km
Golf Course
El Manglar Golf Course
3.0
km
Landmark
Teatro Vidanta
3.1
km
Landmark
Maroma Beach
3.2
km
Landmark
Cirque du Soleil
3.3
km
Landmark
Chapel
3.7
km
Landmark
El Palenque Theater
3.7
km
Landmark
Playa del Secreto Property Owners Assocation
4.6
km
Beach
Playa del Secreto
4.9
km
Nearby
Paradise Beach
50 m
Restaurants
El Restaurante
390 m
El Restaurante Carretera Cancun-Tulum Km 51 Belmond Maroma Resort & Spa
Explore Punta Maroma
Activities Near Maroma, A Belmond Hotel, Riviera Maya
El Restaurante
5 minutes' walk
Inviting atmosphere with local specialties and fresh seafood; vegetarian options available. Reservations recommended.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Richard
United Kingdom,
February
2025
9.2/10
My stay at the resort was truly unforgettable! The rooms were stunning and had a beautiful terrace overlooking the beach. The level of service provided by the staff was exceptional, making us feel welcomed and cherished. While the dining options were wonderful, I found that some dishes could have been a bit more varied. The location was perfect, right on a serene stretch of white sandy beach, but I did wish for more recreational facilities. All in all, I felt I received great value for money during my stay.
Rooms
10.0
The rooms were beautifully decorated in a Mexican style, featuring hand-painted tiles and custom designs. The divine balcony with a hammock overlooking the beach added a magical touch to our stay.
Service
10.0
Service was outstanding; every staff member went above and beyond to cater to our needs, from personalized welcome notes to attentive room service.
Location
10.0
The resort is nestled directly on a stunning stretch of white sand beach, offering easy access to the Caribbean Sea while still providing a sense of privacy and tranquility.
Dining
8.0
Dining was delightful with fresh and delicious options available, but I felt there could be more variety in daily specials.
Facilities
8.0
The spa facilities were gorgeous, and I adored the complimentary yoga sessions offered every morning, though I did think there could be a wider range of recreational activities.
Victor
United Kingdom,
February
2025
8.8/10
I had an amazing stay at this hotel, where the beautiful grounds, attentive service, and fantastic dining options made my vacation truly special. While the pricing for meals was on the higher side, the quality of food was outstanding. The tranquil beach and pool areas provided a perfect escape, making it a great spot for relaxation, although it lacks nearby dining alternatives unless you travel a bit.
Rooms
8.0
The room was beautifully designed with unique features, like hand-painted tiles, and was comfortable and clean, though a bit smaller than I expected.
Service
9.0
The service was top-notch, with exceptionally helpful and friendly staff always ready to assist and ensure my comfort.
Location
9.0
The hotel's location was wonderful, with a peaceful beach area that was perfect for a quiet getaway.
Dining
9.0
The dining experience was fantastic, featuring a diverse menu with delicious homemade dishes that made every meal a delight.
Facilities
9.0
The hotel facilities were impressive, with beautifully maintained gardens, and a tranquil pool that enhanced the overall experience.
Stunning grounds
High meal pricing
Matthew
United Kingdom,
January
2025
8.6/10
This hotel is a tranquil paradise that offers beautiful views and a serene atmosphere. The rooms were spacious and provided breathtaking ocean views. The service was attentive but at times overly involved, making it hard to relax completely. Dining options were delightful, but I noticed some hidden charges that could be more transparent. Overall, it's a wonderful place, but there are a few areas for improvement.
Rooms
9.0
The rooms were spacious, clean, and featured stunning ocean views, with private pools adding a luxurious touch.
Service
8.0
The service was incredibly attentive, with staff ensuring our needs were met, though sometimes it felt a bit excessive.
Location
10.0
The hotel is nestled right by a stunning beach, surrounded by lush jungle, providing a peaceful and beautiful setting.
Dining
7.0
Dining experiences were delicious with a range of authentic flavors, although some of the extras came with unexpected costs.
Facilities
9.0
The facilities were exceptional, featuring a wonderful spa and plenty of activities like yoga classes and nature observation.
Dave
United Kingdom,
December
2024
9.0/10
The resort combines tranquility and luxury in a picturesque setting, offering excellent facilities and dedicated service. The staff made us feel pampered from start to finish, and the spa experience was truly rejuvenating. However, some issues like the seaweed problem on the beach were unfortunate, and the challenge with administrative matters slightly marred our experience. Overall, it's a fantastic retreat and perfect for relaxation.
Rooms
8.0
The rooms were charming and spacious, complete with a lovely terrace. Though they felt a bit on the smaller side, they definitely offered all the luxurious comforts expected of a five-star hotel.
Service
9.0
The service was top-notch, with every staff member displaying professionalism and a genuine desire to enhance our stay. They even surprised us with thoughtful birthday decorations in our room, adding a special touch to our experience.
Location
9.0
The location was stunning, beautifully integrated with nature. We enjoyed the beautiful beach in front of lush jungle scenery, which made our beach vacation feel authentically serene.
Dining
9.0
Dining was a delightful experience with unique and decadent options available. Each meal was thoughtfully prepared with fresh, seasonal ingredients, and the different themed offerings made it exciting.
Facilities
10.0
The facilities were excellent, particularly the spa, which offered exceptional treatments utilizing natural and locally-sourced products. The resort was beautifully maintained, providing a serene atmosphere for relaxation.
Jonathan
United Kingdom,
October
2024
8.6/10
I had a wonderful stay at the Belmond Maroma, with tranquil surroundings and a beautiful ocean setting. The staff truly made this resort special with their exceptional service and warmth. However, the dining can get a bit pricey, so be prepared for high food and drink bills. Overall, it's a great place to unwind and indulge in luxury, but the costs can add up quickly.
Rooms
8.0
The rooms were beautifully appointed with rustic Mexican charm, providing a comfortable atmosphere and lovely views of the garden and pool.
Service
10.0
The service was outstanding; the staff went above and beyond to make our experience special and memorable.
Location
9.0
The location is fantastic, nestled amidst tropical gardens and just steps away from a beautiful, quiet beach.
Dining
7.0
Dining options were delicious, but the prices were higher than expected. Breakfast was particularly good with a wide selection.
Facilities
9.0
The facilities, including the spa and gym, were well-maintained and offered a variety of excellent treatments and equipment.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
A continental breakfast is served at affordable prices.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese
Year renovated:
2011
Number of rooms:
72
Former name
Maroma Resort and Spa by Orient-Express
FAQs
About Maroma, A Belmond Hotel, Riviera Maya
How far is Maroma, A Belmond Hotel, Riviera Maya from Aeropuerto de Playa del Carmen?
The hotel is located 30 km from Aeropuerto de Playa del Carmen.
Is breakfast available at Maroma, A Belmond Hotel, Riviera Maya?
A daily a la carte breakfast is included with your stay.
What dining options are available at Maroma, A Belmond Hotel, Riviera Maya?
The hotel features two on-site restaurants, including Casa Mayor for Mexican dishes, and a bar for beverages.
What recreational facilities does Maroma, A Belmond Hotel, Riviera Maya offer?
Guests can enjoy three outdoor freshwater swimming pools, two outdoor tennis courts, and an observation tower with panoramic views.
Does Maroma, A Belmond Hotel, Riviera Maya provide airport shuttle services?
The hotel offers a complimentary airport shuttle service and paid options for pickups and drop-offs.
What spa services are available at Maroma, A Belmond Hotel, Riviera Maya?
The hotel features the Maroma Spa by Guerlain, offering treatments such as massages, facials, and wellness packages.
What technologies are available in the rooms at Maroma, A Belmond Hotel, Riviera Maya?
Rooms include high-speed internet access, air conditioning, and tea and coffee making facilities.
What are the parking options at Maroma, A Belmond Hotel, Riviera Maya?
Private parking is available on-site for free, without the need for reservations.
Are there any family-friendly services at Maroma, A Belmond Hotel, Riviera Maya?
The hotel provides babysitting services and a children's menu in the restaurants.
What types of activities can guests participate in at Maroma, A Belmond Hotel, Riviera Maya?
Guests can engage in cooking classes, bike tours, snorkeling excursions, and other beach activities.
Does Maroma, A Belmond Hotel, Riviera Maya offer business services?
The hotel has a business center available for guest use.
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